Surveys help us understand societies from within. They also help us take a peek behind the scenes of company processes and unveil their strengths and weaknesses. The evaluation of information gained through surveys enable us to suggest changes targeted at making the running of the company mote efficient. This requires a proactive attitude of the management, since not all of the information gained about their company will make them happy. However, knowing your weaknesses is the first step to overcoming them.
Employee satisfaction surveys allow us to get to know better the view of the company from its inside - how employees see their company. Based on survey results processes which influence how a company functions can be adapted.