Interpersonal skills are an important subset of emotional intelligence. No matter which position we are in, how many subordinates we have and what we would like to achieve, we meet people and we need to get along with them. If we don’t manage to create good relationships, an interesting position with interesting tasks can become unpleasant, difficult and likely intolerable. Relations in the workplace are the result of many factors, but the level of managing our relationships is something which we are in control of. The same is valid with our customers. Many processes, techniques and outlines for dealing with customers, subordinates, managers etc. exist which are good to know. But knowledge of techniques cannot substitute our ability (in the worst case, inability) to create friends rather than enemies and to appear as a credible person rather than a manipulator. Sometimes, unfortunately, there is a difference between “How we think” and “How people perceive us”. In the training we will: think about how to deal with others, in order for them to be open to cooperate with us; identify which of our stereotypes (often unconscious) have a negative impact; get acquainted with principals which, if we follow, should enable us to get along with people well.
We can also offer you this course tailored individually to your needs.
Contact us on firstname.lastname@example.org or +420 283 850 416.
No public course is currently available. Please do not hesitate to contact us if you are interested in this course.
We will gladly answer any questions you may have regarding this product.
You can use the on-line form or call us at +420 283 850 416
Director of Finance and Administration
Pražská strojírna a.s.
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