Elseaz.cz > Education > Trainings and courses

Trainings and courses

We lead our trainings interactively, with emphasis on the active involvement of the participants. With us, people learn and master techniques of doing things in new, more efficient ways. Depending on necessity, other methods facilitating the natural learning process are used, such as coaching or moderated discussions. We can prepare each training to specifically suit the needs of your company.

Find course exactly for you, it is simple:

Courses we offer:

For Asistents

Effective Team Cooperation

What is and what it is't a team, phases of team development, Belbin's team roles and how to use this methodology.

Effective Meetings - the use of facilitating tools for better results

Familiarization with different types of meetings and appropriate facilitating tools.

For Employees of call centers, help desks, customer service departments

Cultural Differences

The goal of the workshop is to clarify the hidden impact of cultures on our behavior; to understand the thinking and behavior of clients who come from different environments; and to be able to use it while serving clients, negotiations and solving conflicts. 

Sales Skills

Structure of sales process including preparation phases and the following evaluation. Suitable for salespeople and sales managers who take part in business sales meetings.

For HR

How to Select an Employee - Leading Interview

How can we find and choose the right peopl, what should the role of the HR Manager be and what is the role of the Line Manager in the process, which of our expectations are unreal and which ones we should keep.

Motivation and selfmotivation

In the course we will think about what motivates people, what makes us active, how we can use these ideas during communication; we will also practice some model situations.

For Internal trainers

Presentation Skills II (Advanced)

Development of Presentation Skills I, principles of presentation, creating appropriate structure of presentation, using visual aids, body language, answering unpleasant questions. The program uses feedback with the help of a video camera.

Personality Typology based on MBTI

One of the most frequently used typologies, helps specify differences between people, improve communication and cooperation based on a better understanding of ourselves and others, knowledge of this typology enriches our leadership skills.

For Management

Personality Typology based on MBTI

One of the most frequently used typologies, helps specify differences between people, improve communication and cooperation based on a better understanding of ourselves and others, knowledge of this typology enriches our leadership skills.

For Others

Interpersonal Skills

Basic principles of human relations, that come out of human nature. Suitable for those, who feel, that dealing with other people is stressful for them and that their plans and goals often end because of the lack of their ability to deal with and influence people.

For Salesmen and key account managers

Effective Team Cooperation

What is and what it is't a team, phases of team development, Belbin's team roles and how to use this methodology.

Interpersonal Skills

Basic principles of human relations, that come out of human nature. Suitable for those, who feel, that dealing with other people is stressful for them and that their plans and goals often end because of the lack of their ability to deal with and influence people.

For Specialists

Train the Trainer (Accelerated Learning)

To become acquainted with basic skills which we need in order to successfully lead trainings for adults.

Successful Management of Change

Importance of changes, why we don't like them, how to manage an individual change, steps of process of group change, how to lead people in process of change

For Supervisors

Burnout Syndrome – Mental Hygiene

The course helps people understand what the burnout syndrome is, why it happens, what we can do in order to prevent it and how burnout syndrome relates to stress.

Time Management

Own situation analysis, planning, setting priorities, Eisenhower quadrant, proven principals and processes, which lead to better use of time.