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Communication with customers via phone

The difference between personal and phone communication, creation of a positive first impression and sustaining it, opening and closing of the phone call, how to react to objections and complaints, and determining the potential of increasing sales.

5 800 CZK* + VAT
12/12 persons

*Public course pricing
a/ 50% discount from the original price if ordered for 2 or more attendees from one company.
b/ Companies who have been cooperating with us within any company project get 50% discount even for a single attendee.

If you qualify for the discount, we will automatically apply the discount in the calculation of the final price.

Date of course
Day Start End
21.4.2020 09:00 16:30

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