Elseaz.cz > Education > Public courses > Communication with customers via phone

Communication with customers via phone


The difference between personal and phone communication, creation of a positive first impression and sustaining it, opening and closing of the phone call, how to react to objections and complaints, and determining the potential of increasing sales.

Location
Klimentská 50, Prague 1
Price
3 900 CZK* + VAT
Capacity
8/8 persons
Language
Czech

*All short-term public courses are discounted till the end of January 2020!
a/ 50% discount from the original price if ordered for 2 or more attendees from one company.
b/ Companies who have been cooperating with us within any company project get 50% discount even for a single attendee.

If you qualify for the discount, we will automatically apply the discount in the calculation of the final price.

Date of course
Day Start End
19.2.2019 09:00 16:30

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We open this course also in these dates

Course name: Date: Course location: Language:
Communication with customers via phone 15.10.2019
(Tuesday)
1 day of training
Klimentská 50, Prague 1 In Czech