The difference between personal and phone communication, creation of a positive first impression and sustaining it, opening and closing of the phone call, how to react to objections and complaints, and determining the potential of increasing sales.
*All short-term public courses are discounted till the end of January 2020!
a/ 50% discount from the original price if ordered for 2 or more attendees from one company.
b/ Companies who have been cooperating with us within any company project get 50% discount even for a single attendee.
If you qualify for the discount, we will automatically apply the discount in the calculation of the final price.
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|Course name:||Date:||Course location:||Language:|
|Communication with customers via phone||
1 day of training
|Klimentská 50, Prague 1|