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Veronika Mikysková

General Manager, Grand Hotel Brno

Else prepared and realized a Customer Care Course for us.Our employees evaluated the course very positively. People were focused and always active. The course also involved entertainment and relaxation, so that participants weren’t bored at all.

In our cooperation with Else we appreciated the following:

  • Preparation of the lector
  • Connection between theory and real practice
  • Customization of the course to our specific needs
  • Interactive form of the course
  • Practicing model situations